The market
What's different in UAE
Where UAE customers already talk
In the UAE, customers expect to message a business on WhatsApp. A CRM that handles those chats properly stops leads getting lost in personal phones.
Arabic and English templates
Approved message templates in both languages, so campaigns and replies read naturally to every customer.
One inbox for the team
Sales and support work from the same conversation history, linked to the customer record.
Catalogues inside the chat
Product catalogues customers can browse in WhatsApp, managed from the CRM.
Capabilities
What we build
Bulk campaigns
Send WhatsApp campaigns to large contact lists from inside the CRM.
Template management
Create and manage WhatsApp message templates for campaigns and replies.
Catalogue management
Manage the product catalogues customers browse inside WhatsApp.
Live chat window
A full chat interface with conversation management for sales and support teams.
CRM workflows
Messaging tied into the surrounding CRM flows, so every conversation sits next to the customer record.
Delivered work
Built by us
CRM platform (name under NDA)
The WhatsApp module of a production CRM
Outcome: WhatsApp module owned end to end inside a production CRM.
Process
How a project runs
01
Free discovery call
02
Fixed-scope quote
03
Design & build in two-week sprints
04
Launch & ongoing support
MVPs typically take 6 to 12 weeks; larger platforms 3 to 6 months.
Frequently Asked
Questions
Do you use the official WhatsApp Business API?
Yes. Campaigns and templates are built on Meta's WhatsApp template and campaign APIs.
Can templates be in Arabic?
Yes. We set up approved templates in Arabic and English.
Can you add WhatsApp to our existing CRM?
Yes. The module we built lives inside an existing production CRM, so we integrate with yours rather than replacing it.
How is it priced?
A fixed-scope quote after a free discovery call, based on the modules and the CRM you use.
Can we see it working?
The CRM is under NDA, so we demo the module on a live call.
