Capabilities
What we build
Bulk campaigns
Send WhatsApp campaigns to large contact lists from inside the CRM.
Template management
Create and manage WhatsApp message templates for campaigns and replies.
Catalogue management
Manage the product catalogues customers browse inside WhatsApp.
Live chat window
A full chat interface with conversation management for sales and support teams.
CRM workflows
Messaging tied into the surrounding CRM flows, so every conversation sits next to the customer record.
Delivered work
Built by us
CRM platform (name under NDA)
The WhatsApp module of a production CRM
The CRM needed its whole messaging side built and owned end to end: campaigns, templates, catalogues and live conversations.
What we built
- Bulk campaign messaging
- Template creation and management
- Catalogue management
- Chat window with conversation management
- CRM workflow integration
- React
- Material UI
- Meta WhatsApp APIs
- Axios
- React Hook Form
Outcome: WhatsApp module owned end to end inside a production CRM.
Process
How a project runs
01
Free discovery call
02
Fixed-scope quote
03
Design & build in two-week sprints
04
Launch & ongoing support
MVPs typically take 6 to 12 weeks; larger platforms 3 to 6 months.
Tech Stack
Built with
- React
- Material UI (MUI)
- Meta WhatsApp template & campaign APIs
- REST APIs
- React Hook Form
Frequently Asked
Questions
What is a WhatsApp CRM?
A CRM where WhatsApp is a working channel, not a separate app: campaigns, templates, catalogues and live chats run inside the same system as your customer records and workflows.
Do you build on the official WhatsApp Business APIs?
Yes. Campaigns and templates are built on Meta's WhatsApp template and campaign APIs.
Can you add WhatsApp to our existing CRM?
Yes. The module we built lives inside an existing production CRM. We integrate with your CRM's APIs rather than replacing it.
Can it send bulk campaigns?
Yes, to large contact lists, using approved message templates.
How is it priced?
As a fixed-scope quote after a free discovery call, based on the modules and the CRM you're integrating with.
Can we see it working?
The CRM is under NDA, so we demo the module on a live call instead of publishing screenshots.